Client Testimonials

URx Clients Share Their Experiences

For over a decade, Universal Rx has made client satisfaction our number one goal. We believe in establishing and maintaining lasting relationships with our clients.

Unparalleled customer service makes Universal Rx the popular choice with employers; Third Party Administrators, Consultants, Brokers, as well as employee plan participants and many of our clients have been with with us from the beginning.

Below a few of our clients share their experiences about working with us.

Mark H. Woessner

"With URx, my clients and my company are well-served."

"Universal Rx provides excellent, proactive service to both my staff and to my client. As a Third Party Administrator, American Benefits Management has working experience with a number of Prescription Benefits Management services.

The TPA and PBM have to serve the client. How the PBM serves my client directly reflects on American Benefits Management. With URx, my clients and my company are well-served."

Hal Adams, President/CEO

Adams & Associates International

"Universal Rx's Expatriate Prescription Services has solved this need of our clients by arranging fast delivery of affordable prescriptions to them"

"Many of our clients could not obtain prescriptions in the area where they were located. They often resorted to either bringing in a large supply themselves, or relied on others to bring prescriptions into the country where they were stationed. This entailed the risk of the prescriptions being confiscated; further as the drugs being brought in were purchased in the US at often much higher prices, the costs to the client and the employer organization were not contained very well.

Universal Rx's Expatriate Prescription Services has solved this need of our clients by arranging fast delivery of affordable prescriptions to them. The pricing saves them or their medical plan money. The EPS staff is most helpful and does the price comparison shopping for the clients. We are pleased to recommend EPS to our clients."

Beth Cook, Marketing Director, Special Projects

International Medical Group

"I received a debriefing that I sent senior staff members to yesterday. Universal RX was listed as a major strength for us and I'll paste below what they said about you:

"Our strengths: We received bonus points for the pharmacy component — it was strongest in cost, team, design and audit process."

S. Davis

Current Client in Richmond, Virginia

"We are very satisfied and happy with Universal Rx and especially the customer service. If there is a problem, we can always get a live person.

You all are very respectful and understanding regarding our employees…Universal Rx has been an outstanding company and family to work with."

Joan Juranich

URx Member

"Many thanks for the time, trouble and effort you put into helping me. It is rare to find someone who follows through. I really appreciate it."

Other Experiences from Valued Clients

"Universal Rx continuously provides excellent service. My e-mails and phone calls are always addressed in a timely manner."

"Thus far, I am extremely impressed with the level of professionalism shown by you and your staff. They are knowledgeable, supportive, and pleasant."

Universal Rx Client Testimonials